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FAQ
Frequently asked questions
How do I add a product to my catalog?
Go to the Catalog tab, then tap the + button in the top right corner. Fill in the product name, price, and optionally a category and image. Tap Save when done.
How do I process a sale?
Navigate to the Sales tab. Tap products to add them to the cart, adjust quantities as needed, then tap Checkout. Choose a payment method and confirm to complete the sale. A PDF receipt can be shared directly from the receipt screen.
How does iCloud sync work?
Pinnacle POS uses Apple's iCloud (CloudKit) to automatically sync your data across all your Apple devices signed into the same Apple ID. Make sure iCloud is enabled for Pinnacle POS in Settings → Apple ID → iCloud on your device.
Can I use Pinnacle POS offline?
Yes. All your data is stored locally on your device, so the app works fully offline. Your data will sync with iCloud the next time you have an internet connection.
How do I manage client balances and debts?
In the Clients tab, tap a client to see their detail view. You can record a sale directly to a client account, and the outstanding balance is tracked automatically. Use the Pay Debt option to record a payment against their balance.
How do I scan a barcode?
When adding or editing a product in the catalog, tap the barcode icon next to the barcode field. This opens your camera so you can scan any product barcode. During a sale, you can also search products by their barcode.
How do I change the currency?
Go to the Settings tab, then tap Currency. You can search and select your preferred currency symbol and format.
How do I delete my data?
To delete all app data, uninstall Pinnacle POS from your device. To also remove iCloud-synced data, go to Settings → Apple ID → iCloud → Manage Account Storage and delete the Pinnacle POS data from there.
Is my data shared with anyone?
No. Pinnacle POS does not collect, share, or sell any of your data. Please see our Privacy Policy for full details.